Shipping and Handling
Orders are shipped within three business days through the Finnish postal service Posti (posti.fi). Extra large and heavy orders may be sent via other international couriers. A tracking number will be provided by email when the order has been dispatched.
Elstar does not insure the orders. If you would like to purchase insurance for the shipment, please contact us prior to making a purchase.
Currently we offer PayPal as a payment method. PayPal accepts all major credit and debit cards.
Countries Eligible for Shipping
We currently ship to the following countries:
Australia, Austria, Belgium, Bulgaria, China, Croatia, Cyprus, Czechia, Estonia, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy, Japan, Latvia, Liechtenstein, Luxembourg, Malesia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Russia, Singapore, Slovakia, Slovenia, South-Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom and Vietnam.
Within Finland, orders are usually received within three (3) business day from dispatching. In the European Union, orders may take up to seven (7) business days to arrive. For countries outside the EU, orders are normally received withing 14 business days, but sometimes delivery may take up to 30 days.
Shipping costs are weight and location based and calculated at the checkout. To view the shipping costs, please add the items to the shopping cart and proceed to checkout. You will be able to review the shipping costs before committing to purchase.
All items ship from Finland. For orders made within the European Union, VAT is included in the prices shown. Please note that for orders from outside the EU additional taxes and customs may apply, depending on the regulations of the country you are located in.
Products supplied by us are guaranteed for 90 days. The warranty will be rendered void if the internal workings have been tampered with beyond that sanctioned by the manufacturers or ourselves. The warranty excludes wear and tear, external or internal damage caused through misuse or accident.